Skillful means is the English rendering of the Sanskrit upāya, most famously illustrated in the Lotus Sutra's parable of the burning house: if a house is on fire and you tell someone a beautiful lie to get them through the door, was it a lie? In Mahayana Buddhism, the answer is no, this is compassion operating through whatever form will actually reach the person.
Skillful means is fundamentally about teaching. Not everyone learns the same way. Some need simpler language, others need complexity. Some need gentleness, others need to be shaken. Skillful means is the epistemological humility to meet people where they are rather than where you think they should be, and the practical wisdom to find the door that is actually open.
Oneheart provides the motive, the desire to free beings from ignorance. Skillful means provides the method, the specific form that liberation takes for a specific person in a specific moment. Together they constitute the bodhisattva's activity.
This is also why Tianmu approaches truth through multiple traditions simultaneously, Daoist, Buddhist, Norse, Christian, Vedic, rather than insisting on a single canonical form. Different frameworks reach different people. The boat that carries you across the river is not the river, and it is not the far shore. When you arrive, you set it down. And when you see someone else stranded, you pick it up again.